When your property receives a booking, you will receive an email confirmation from us. In case you miss the email notification, you may locate your Bookings page.
We also encourage you to acknowledge all confirmed bookings. Not acknowledging the booking does not mean that the booking is not confirmed. However, acknowledging it signals to us your acceptance to honor the booking.
Update on Web
To check your booking on website, go to Listings page and click Bookings & Earnings. Then, click View bookings.
August 7, 2020
Click Search and you will be able to view all bookings for the property. You may use various filters such as stay date, booking date, or even key in the Booking ID to locate specific bookings. Click on the booking to see its details. You can acknowledge this booking by clicking on Pending acknowledgement.
August 7, 2020
You may also acknowledge the booking directly from our booking notification email. 
August 7, 2020: Booking confirmation email notification sample
Update on App
To check your bookings, go to the Reservations page. There are 3 tabs:
- Request: If any of your properties are set up as Requires reservation request, you will find the list of all reservation requests that are awaiting your confirmation here.
August 7, 2020
- Confirmed: All confirmed bookings, before or after guest check-in, are listed here. You can see all your upcoming or ongoing confirmed reservations here. To Acknowledge a booking, click Acknowledge. Click See details to check guest name, check-in and check-out date, property name, and Agoda booking ID. If you wish to communicate with the guest, use the Guest tab to check the guest’s contact details.
August 7, 2020
- Departed: All departed bookings show up here. If you have not submitted a payout request for any of the departed bookings, you will see Pending approval against that booking. Click here to see how you may request payouts for the departed bookings. You may also activate Auto Pay to automatically receive payments.
August 7, 2020