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Charuchaisittikul, Kessara (Agoda)

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Latest activity by Charuchaisittikul, Kessara (Agoda)
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    Charuchaisittikul, Kessara (Agoda) created an article,

    What legal support does Agoda Home offer to the host?

    Agoda does not provide any legal advice. Hosts are responsible for learning and complying with short term rental rules in their area, although we recommend reading the following tips:  Research re...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    (For NHA host only) How do I change the email address associated with my account?

    This article is intended for NHA hosts who need to update the email address associated with their Agoda hotel partner account. If you are an Agoda customer, please visit our Customer Support help p...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    How do I reset my password?

    If you forget your password or simply wish to change it, follow these steps:  Go to https://www.agoda.com/homes, click Sign in and then Forgot your password?       2. Enter your email address   ...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    What do I do if I have an issue with a guest?

    Occasionally, problems with guests may arise. We strongly recommend you follow these guidelines to resolve the issue: Stay calm! Listen to the guest carefully and make sure you’ve heard everythin...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    Tips and tricks for providing a great guest stay

    Having a clean, welcoming and comfortable home is a must, but you can give guests an extra special experience by going beyond the basics. First impressions are important- think about what you can d...

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    Charuchaisittikul, Kessara (Agoda) created a post,

    How did you attract your first booking?

    Thinking back to when you first joined Airbnb, before you got your first booking. What did you do to make your listing attractive, to entice your first guest to book your home?

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    Charuchaisittikul, Kessara (Agoda) created an article,

    Information on our 30-day payment window

    The first payment for your property (based on the first check-out date) is withheld for 30 days after guest departure in order to ensure safety and security for the guest. This 30-day payment windo...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    What should I do if I see “Rejected” bank account status?

    Once your bank account request has been reviewed, our Finance team will reach out to you to provide more details that are specific to your case. These emails will be sent from Biz@agoda.com. Please...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    Note your payout details

    If your payout method is set up as either Direct deposit to bank or PayPal, you can check your payout and earnings on Host Manage.  Click here for App Update on Web  To see all payout transaction d...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    Set up your PayPal account

    If your current payout method is selected as PayPal, please ensure that you have an existing PayPal account set up with the same currency as your property’s preferred currency on Agoda (local curre...