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Charuchaisittikul, Kessara (Agoda)

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Activity overview

Latest activity by Charuchaisittikul, Kessara (Agoda)
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    Charuchaisittikul, Kessara (Agoda) created an article,

    What is automatic availability extension on Agoda?

    What does it mean to "set automatic availability for future dates"? Allowing Agoda to set automatic availability for future dates will allow Agoda to open up one future day as each day passes to en...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    How do I turn on a child policy?

    Why should I set a child policy? Approximately 9% of bookings on Agoda have children included, and these travelers are often looking for accommodations with more space, more privacy, and amenities ...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    What legal support does Agoda Home offer to the host?

    Agoda does not provide any legal advice. Hosts are responsible for learning and complying with short term rental rules in their area, although we recommend reading the following tips:  Research re...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    How do I update my profile?

    To update your profile, simply go to the profile tab within Host Portal.  You can update the following details:  Profile photo  First and last name Display name - will appear on your listing which...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    How do I change my email address associated to the account?

    At this time, hosts can’t update email addresses by themselves. You’ll need to contact us to make the change.  To update your email address: 1. Navigate to our contact us 2. Within your message, r...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    How do I reset my password?

    If you forget your password or simply wish to change it, follow these steps:  Go to https://www.agoda.com/homes, click Sign in and then Forgot your password?       2. Enter your email address   ...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    New occupancy-based price settings: Migration

    What's going to change with new pricing feature? Previously, you had two options for setting price: price per night for 1 or 2 guests, and full occupancy prices.   With this new price setting, you ...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    What do I do if I have an issue with a guest?

    Occasionally, problems with guests may arise. We strongly recommend you follow these guidelines to resolve the issue: Stay calm! Listen to the guest carefully and make sure you’ve heard everythin...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    Tips and tricks for providing a great guest stay

    Having a clean, welcoming and comfortable home is a must, but you can give guests an extra special experience by going beyond the basics. First impressions are important- think about what you can d...

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    Charuchaisittikul, Kessara (Agoda) created an article,

    How to communicate with guests

    Good communication is a very important part of providing a good experience for your guests. We recommend contacting them before, during and after their stay. Here are some general guidelines: Aft...