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Vithawat Ueapaiboonchai

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Activity overview

Latest activity by Vithawat Ueapaiboonchai
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    Vithawat Ueapaiboonchai created an article,

    Set your property’s available booking period and allowed length of stay

    These details need to be completed on the Availability page. This is one of the most critical aspects of setting up your property on Agoda. Inaccurate or missing information about your property’s a...

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    Vithawat Ueapaiboonchai created an article,

    How do I update my listing’s location on the map?

    This feature is not yet available within the Host Portal, although we plan to offer it soon. For now, you’ll need to get in touch with us by clicking the Contact Us button in order to make this cha...

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    Vithawat Ueapaiboonchai created an article,

    Why can I not see my property type when creating a property?

    Currently the types of homes we support for guests and hosts are entire apartment, entire bungalow, entire villa, and entire house. If you have a different kind of accommodation type, you can list ...

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    Vithawat Ueapaiboonchai created an article,

    Can I review the guest as well?

    Currently you can only review guests within the Agoda app. This feature is not yet offered on the desktop browser version. To review guests, follow these steps: Within the app, go to the 'Reserv...

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    Vithawat Ueapaiboonchai created an article,

    Respond to guest reviews

    Reviews speak volumes about your property. Our studies have shown that the number of reviews and the review score for each property have an impact on the bookings for the property. Each review is a...

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    Vithawat Ueapaiboonchai created an article,

    Can I delete a review?

    You can respond to reviews but you cannot delete them. This policy maintains transparency. Additionally, it’s instructive for you as a host to read guest reviews to identify what guests enjoy about...

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    Vithawat Ueapaiboonchai created an article,

    How do I manage security deposits?

    Renting out your own place is a personal experience -- so what happens if your property or belongings are damaged by guests? Agoda lets you set a security deposit policy that allows you to collect ...

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    Vithawat Ueapaiboonchai created an article,

    Do you show guests my contact information?

    Guests won’t see your contact information until the booking is confirmed and the guest has paid.

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    Vithawat Ueapaiboonchai created an article,

    Why are phone numbers and email addresses blocked?

    Agoda is able to protect the safety and security of guests and hosts by facilitating communication through the platform while keeping phone numbers and email addresses private. We cannot provide th...

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    Vithawat Ueapaiboonchai created an article,

    What happens to my Top Host status if I cancel a booking?

    “Bad cancellations” may affect your Top Host status. A “bad cancellation” is any cancellation made without notifying the guest. In order to preserve your Top Host status, you cannot have more than ...