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  1. Agoda Homes - Host Help Center
  2. FAQs
  3. General

General

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  • How can I change my property’s preferred payout method?
  • When will I receive my payment?
  • What should I do if I can’t accommodate a guest?
  • How to remove or delete property from Agoda
  • How do I change my email address associated to the account?
  • How do I reset my password?
  • How do I update my listing’s location on the map?
  • How do security deposits work?
  • Do you show guests my contact information?
  • Why are phone numbers and email addresses blocked?
  • What happens to my Top Host status if I cancel a booking?
  • What do I do if I have two or more guests show up at the same time?
  • If I have a booking request, does this block my availability for those dates until I accept or reject?
  • How to get positive reviews from your guests?
  • How do I contact Agoda?
  • Tips and tricks for providing a great guest stay
  • Why can I not see my property type when creating a property?
  • Can I delete a review?
  • Why have I not gotten paid for a booking?
  • What do I do if I have an issue with a guest?
  • What is a top host and how do I become one?
  • What is net rate and how do I set my prices across multiple platforms?
  • Can I review the guest as well?
  • Can I add a co-host to help manage my listing?
  • Why does my bank account status show as “Pending”?
  • Why is my bank account rejected?
Agoda Homes - Host Help Center | Host Manage
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