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  1. Agoda Homes - Host Help Center
  2. FAQs
  3. General

General

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  • How do I change my email address associated to the account?
  • How do I reset my password?
  • New occupancy-based price settings: Migration
  • New occupancy-based price settings: How to set up and update prices
  • How do I update my listing’s location on the map?
  • How do security deposits work?
  • Do you show guests my contact information?
  • Why are phone numbers and email addresses blocked?
  • What happens to my Top Host status if I cancel a booking?
  • What do I do if I have two or more guests show up at the same time?
  • If I have a booking request, does this block my availability for those dates until I accept or reject?
  • How to get positive reviews from your guests?
  • How do I contact Agoda?
  • Tips and tricks for providing a great guest stay
  • Why can I not see my property type when creating a property?
  • Why can I only set pricing for 1, 2 and 3+ guests?
  • Can I delete a review?
  • Why have I not gotten paid for a booking?
  • How do I turn on a child policy?
  • What do I do if I have an issue with a guest?
  • How do I delete cancellation policy?
  • What is a top host and how do I become one?
  • What is net rate and how do I set my prices across multiple platforms?
  • Can I review the guest as well?
  • Can I add a co-host to help manage my listing?
  • Why is my bank account status still display Pending?
  • Why was my bank account rejected and what do I do to fix it?
Agoda Homes - Host Help Center | Host Manage
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