General
- How do I change my email address associated to the account?
- How do I reset my password?
- New occupancy-based price settings: Migration
- New occupancy-based price settings: How to set up and update prices
- How do I update my listing’s location on the map?
- How do security deposits work?
- Do you show guests my contact information?
- Why are phone numbers and email addresses blocked?
- What happens to my Top Host status if I cancel a booking?
- What do I do if I have two or more guests show up at the same time?
- If I have a booking request, does this block my availability for those dates until I accept or reject?
- How to get positive reviews from your guests?
- How do I contact Agoda?
- Tips and tricks for providing a great guest stay
- Why can I not see my property type when creating a property?
- Why can I only set pricing for 1, 2 and 3+ guests?
- Can I delete a review?
- Why have I not gotten paid for a booking?
- How do I turn on a child policy?
- What do I do if I have an issue with a guest?
- What is a top host and how do I become one?
- What is net rate and how do I set my prices across multiple platforms?
- Can I review the guest as well?
- Can I add a co-host to help manage my listing?
- Why is my bank account status still display Pending?
- Why was my bank account rejected and what do I do to fix it?